For employment providers

Give every jobseeker a stronger starting point.

Lumora helps participants understand what is weakening their resume, improve it honestly and arrive at their next coaching conversation with something concrete to work from.

Built to support employment consultants, not replace them.

Request a 10-person WA pilot See how the pilot works

Built in Perth for Australian job applications
No experience, qualifications or achievements invented
The participant stays in control of their own document
Works on a phone, with no account and no card for the free fix
No participant payment during an approved provider pilot

The problem

Appointments start further back than they should.

Employment consultants should not have to spend the beginning of every appointment identifying the same resume problems, rewriting vague duties and extracting basic evidence from scratch.

It is the same work every time, it is the least specialised thing a consultant does, and it uses the part of the appointment where a person is most willing to talk.

How Lumora supports the participant

One sitting, and they leave with something.

1
Upload it however they have it
PDF, Word, plain text, or a photograph of a printed resume taken on a phone. Multiple pages can be photographed one at a time.
2
See the most important issues first
The diagnosis is ordered by what is costing them interviews, not by a checklist. The biggest problem is at the top.
3
Read it in plain English
Every issue is explained in ordinary words, with why it matters to the person reading their application.
4
Improve the wording without inventing experience
Lumora rewrites weak wording using only what is already in the resume. It never adds an employer, a date, a qualification, a ticket or a number.
5
Confirm missing details instead of letting AI guess
Where a real detail would strengthen a line, Lumora marks the spot and asks the participant to fill it in. Marked gaps are listed back to them explicitly.
6
Leave with something concrete
A clearer resume they can copy or download, and a named next action, at the end of one sitting.

How Lumora supports the consultant

The appointment starts at the useful part.

A structured starting point

The participant arrives with the obvious problems already found and named, so the appointment does not begin at zero.

Missing evidence made visible

Gaps in the resume are surfaced as gaps, in a list, rather than quietly filled in with plausible language.

Unclear employment history flagged

Vague duty lists, unexplained gaps and undated roles show up in the diagnosis as things that need a human conversation.

Judgment stays with you

Context, encouragement, employer relationships, suitability, and what this person should actually be applying for: none of that is something Lumora attempts.

A participant-controlled handoff, where someone chooses to send their result to their consultant inside Lumora, is not built. We are not going to describe it as though it were. Today a participant shares their resume with you the same way they share it with an employer: by exporting it and sending it.

Technology for the repetitive work. People for the work that matters.

Lumora does not replace employment consultants, career planning, confidence-building, employer relationships or wrap-around support. It helps prepare the resume and application evidence so appointments can focus on the person and their path into work.

Pilot design

10 participants. 2 weeks. Nothing to sign.

10 Western Australian participants, chosen by you
2 weeks
No cost and no commitment, and participants are not charged
We agree what we are measuring before it starts
We review the results with you afterwards, including the parts that did not work

Participants reach Lumora through a link that is specific to your organisation. That link is what switches pricing off for them and what lets us report on your cohort as a group. It is not published anywhere, and your participation is never displayed on the site.

Pilot measurement

Only what Lumora can actually claim.

Everything below is a leading indicator that Lumora directly affects. It is a short list on purpose.

Participants invited, started and completed
Time taken to produce an application-ready output
Participant confidence before and after, self-reported
Number of resume issues identified, and how many were resolved
Consultant feedback, in their words
Estimated consultant time saved per appointment
Number of participants who exported or copied an improved resume

Interview and employment outcomes can be collected later as self-reported follow-up, and we will not attribute them to Lumora. A placement has many causes and your team owns most of them. Any supplier who claims that number is selling you something.

Privacy and control

Straight answers, including the awkward ones.

These answers describe what the product does today, not what is planned. Where something is a limitation, it is written as one.

Who can see a participant's resume?: The participant, when signed in to their own account. Access is enforced at the database with row-level security, so one account cannot read another's. Lumora has a small number of administrative staff who can reach the database directly, as at any small software company; resume content is not encrypted at rest and we are not going to claim it is. No consultant, manager or employer has any view.
Does the provider automatically receive it?: No. There is no provider-facing view of participant documents anywhere in Lumora, and no setting that creates one. Nothing reaches you unless the participant exports it and sends it to you.
How does participant consent work?: For sharing, it does not need to: nothing is shared. The participant consents to Lumora processing their resume by uploading it, and that processing is producing their result. Our database records an explicit consent field against a pilot participant, unused today, so that a future consultant handoff cannot be built without a deliberate participant action.
How is information deleted?: By emailing support@lumoraapply.com. We delete the account and its content by hand and our privacy policy commits to doing it within 30 days. Being straight with you: there is no self-service delete button in the product yet, and anonymised product-analytics rows, which contain no resume content, are not removed by that request. Anonymous results from someone who never created an account are held for about 24 hours and then removed.
Is information sold or shared with employers?: No. Resume content is never sold, never shared with employers, recruiters, data brokers or advertisers, and never used to build an advertising profile. This one is unconditional.
Is participant information used to train public AI models?: Resume text is sent to commercial AI APIs, currently Anthropic and OpenAI, to produce the result. Those providers' commercial API terms state that API data is not used to train their models. Precisely: Lumora relies on those standard terms, and does not currently hold a separate zero-retention agreement or set a no-retention flag beyond them. If your information-security team needs more than that, tell us and we will put it in writing rather than talk around it.
What subprocessors and AI services are involved?: Supabase (database and authentication, hosted in the United States), Vercel (hosting), Anthropic and OpenAI (generation, and optical character recognition when someone photographs a printed resume), Stripe (payments, not used during a pilot), Resend (transactional email), and Google and Meta analytics or advertising tags on public pages, which never receive resume content. If a participant chooses to open the optional design step, their document is sent to Canva; if they use the optional voice interview practice, text is sent to a speech provider. Some of these store data outside Australia.
How long is uploaded content retained?: The original file is not stored at all. Lumora extracts the text and keeps that, along with the diagnosis and any documents generated, for as long as the account exists, so a participant's history keeps working for them. There is no automatic expiry. The one exception is a photographed or scanned resume, where the file itself is sent to the AI provider for text recognition and is not retained by us afterwards.

What Lumora does not hold

Lumora holds no ISO certification, no Right Fit for Risk accreditation and no government approval, and it is not on any panel. It is a small Australian product. We would rather you knew that from the website than found it in a questionnaire.

Provider FAQ

The questions we actually get.

Does Lumora replace an employment consultant?

No. It prepares the resume and the application evidence. It has no view of a participant's circumstances, no ability to assess suitability, and no relationship with an employer. Everything that makes a consultant useful is outside what Lumora does.

Can Lumora invent skills or experience?

No, and this is enforced in the product rather than promised in marketing. Where the resume shows no evidence for something, Lumora says so and marks the spot for the participant to fill in with a real example. It will not write an employer, a date, a qualification, a ticket or a number the participant did not provide.

Can a consultant use it alongside a participant?

Yes. The free resume fix needs no account and no card, and it works on a phone, so a consultant can sit beside someone and go through it in an appointment. The participant is the account holder and the one who decides what to do with the result.

Can participants be charged during a pilot?

No. During an approved pilot, participants coming through your link are not shown prices, purchase buttons or upgrade prompts at all. Outside a pilot Lumora is a consumer product with one-time paid options, which is why the suppression is switched on per organisation rather than left to a promise.

Does a provider automatically see participant resumes?

No, and there is no way to turn that on today. Lumora has no provider-facing view of participant documents at all. If a participant wants you to see their resume, they export or copy it and give it to you themselves, exactly as they would with any other document.

How are pilot results measured?

Only on leading indicators Lumora directly affects, agreed with you before the pilot starts. We do not claim interviews or placements. Those have a dozen causes and your team owns most of them.

Does Lumora replace an existing provider platform?

No. Several providers already run their own participant platform. Lumora is a narrow capability, resume and application quality, meant to sit alongside whatever you have rather than compete with it.

What happens after the two-week pilot?

We review the numbers together and you decide. There is nothing to cancel, no contract, and no commercial arrangement in place during a pilot. If it did not help, that is a useful result and we will say so.

Next step

Start small. Measure whether it genuinely helps.

10 participants, 2 weeks, no cost, and an honest conversation about the results at the end of it.

Discuss a 10-person WA pilot

Business contact details only. Please do not send us anything about a participant: no names, no case notes, no documents.

Prefer email? support@lumoraapply.com